Reviews

 
 
 
  Excellent  
    
 Based on 93 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Ronald Ead 
 
2024-02-17
 
 
  
I hired the owner Ross as a consultant on my energy efficient home project in Methuen, MA. He helped me design a system that would qualify for the MassSave All Electric Home Incentive. His company was too far away to perform the install but the consultation services were excellent.

Be presented a system that included both ducted and ductless air source heat pumps, kitchen exhaust fan and make up air system, and ERVs all in accordance with the new 2023 MA code as well as the local Methuen Stretch Code.

Thank you.
  
 
  
 
 
 
  
 
 
 Chris Cultrera 
 
2024-02-17
 
 
  
Urban installed a heat pump at my house. Very clean and professional work. I will be calling them for all my HvAC needs.
  
 
  
 
 
 
  
 
 
 justin flannery 
 
2024-02-17
 
 
  
Urban Heating & AC is your go to for all HVAC. They are very knowledgeable in the trade! They are fast, knowledgeable and pricing is very reasonable. Absolutely will not be disappointed when you give them a call!
  
 
  
 
 
 
  
 
 
 Elizabeth Wainwright 
 
2024-02-15
 
 
  
Very impressed with Ross and his team who replaced my on demand system that was 15 years old, and that gave me problems and annoying  inconsistent water temperatures. Ross listened and did not try to over sell me a system I did not need. Went from a complicated system with lots of points of failure to a basic burner and holding tank.  Our showers stay a constant temperature no more hot and cold cycles. Wasting less water as it comes in hot when washing dishes. My home feels more comfortable with the humidity element added. His team Kevin, Zac and Choy got the job done in one day, left the space clean, and fixed a couple of maintenance things on second HVAC that supports an addition. Fantastic job done all the way around,
  
 
  
 
 
 
  
 
 
 Alex Tarr 
 
2024-02-03
 
 
  
Ross and his team came and updated our heating system from an old oil burner furnace to all new mini split units and hot water heater  they were quick clean and very helpful with any questions we had highly recommend start to finish they were done in 3 days
  
 
  
 
 
 
  
 
 
 Malik Wilkes 
 
2024-02-02
 
 
  
Great central air & heat pumps install done. Recently had an old boiler replaced and Kevin did a good job. Ross was always responsive and provides honest quotes with different options depending on budget. Would recommend for sure.
  
 
  
 
 
 
  
 
 
 Theresa Murphy 
 
2023-11-18
 
 
  
Didn’t get a call back from this company because i accidentally gave a wrong phone number. We were able to connect and I’m so glad I don’t have to search for another company to service my split unit. I’ve had it for over 4 years and love it.
  
 
  
 
 
 
  
 
 
 Jodi Fitzsimmons 
 
2023-11-01
 
 
  
After getting 3 estimates for a whole house heat pump I chose Urban Heating and Cooling for the job. Owner, Ross provided the most comprehensive, competitive and thorough estimate and was responsive to questions and concerns. On the day of installation Ross and his crew arrived on time, were courteous and professional, executed the process smoothly and methodically and exhibited strong knowledge and experience in their field. Upon completion I was very happy with the quality of the products and workmanship. I have since recommended Urban Heating and Cooling to family and friends.
  
 
  
 
 
 
  
 
 
 Kevin Mclaughlan 
 
2023-09-20
 
 
  
Very knowledgeable and professional.